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SHIPPING POLICY
Thank you for shopping with PocketBoard. We're committed to delivering your order quickly and safely.
Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Domestic: 3–7 business days
- International: 7–21 business days depending on destination and customs clearance
Shipping Rates Shipping rates are calculated at checkout based on your location and order weight.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your delivery status.
Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in our pricing.
Lost or Damaged Packages If your order arrives damaged or is lost in transit, please contact us at [dth.minhtricao@gmail.com] within 7 days of the expected delivery date.